Privacy Policy

Effective: As published — Buyfromkerala.com is committed to protecting your privacy.

Buyfromkerala.com (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Buyfromkerala.com. By accessing or using our website or application (“Service”), you agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions & Key Terms

  • Cookie: small data stored by your browser to remember preferences.
  • Company: Buy from Kerala, 18/567, Kannattu Building, Valara PO, 12th Mile, Idukki District, India.
  • Country: India.
  • Customer: anyone who signs up to use our services.
  • Device: any internet-connected device.
  • IP Address: numeric identifier for your internet connection.
  • Personnel: employees or contractors of Buyfromkerala.com.
  • Personal Data: any information that can identify an individual.

Information We Collect

We collect information when you visit or register on our website/app, place an order, subscribe, respond to a survey, or fill out a form. Typical data includes:

  • Name / Username
  • Phone Number
  • Email Address
  • Mailing & Billing Addresses

How We Use Your Information

  • Personalize your experience and respond to your needs
  • Improve and maintain our website/app
  • Process transactions and provide customer support
  • Administer promotions, surveys and send periodic emails

Sharing & Third Parties

We may share information with trusted third parties for business operations (hosting, payment processing, analytics, marketing). We may also disclose data to comply with legal obligations or protect rights and safety.

We do not sell personal data.

Data Security

We use TLS/SSL encryption and reputable providers to protect data. While we take reasonable measures, we cannot guarantee absolute security.

Retention

We retain personal data only as long as needed for services or to meet legal obligations; then we delete or anonymize it.

International Transfers, Cookies & Tracking

Your data may be processed or hosted outside your country. By using our services you consent to such transfers.

  • Cookies: Used to improve experience and remember preferences. Disabling cookies may reduce functionality.
  • Local Storage & Sessions: Used for client-side persistence and secure sessions.
  • Remarketing / Pixels: We may use tools (e.g., Facebook Pixel) for analytics and ad targeting per their policies.

GDPR & CCPA — Data Subject Rights

We follow GDPR principles and support data subject rights (access, correction, deletion, portability). California residents have rights under CCPA including access, deletion, and non-discrimination. To exercise your rights, contact us below.